Legal & Compliance

Privacy Policy

This policy explains how NemiParas Agro Processing LLP collects, uses, and protects your personal information in compliance with Indian food safety and digital privacy standards.

๐Ÿ“… Effective Date: 1 January 2025
๐Ÿ”„ Last Updated: June 2025
๐Ÿชช FSSAI No: 11525996000433
๐Ÿชช

FSSAI Licensed Food Business Operator

NemiParas Agro Processing LLP is a licensed Food Business Operator (FBO) under the Food Safety and Standards Authority of India (FSSAI).
License No: 11525996000433  ยท  Pune, Maharashtra, India.
This Privacy Policy is compliant with the Food Safety and Standards Act, 2006, FSSAI Regulations, and the Information Technology Act, 2000 (as amended).

Table of Contents

  1. Who We Are
  2. Information We Collect
  3. How We Use Your Information
  4. FSSAI Compliance & Food Safety Data
  5. Sharing of Information
  6. Data Storage & Security
  7. WhatsApp & Digital Ordering Channel
  8. Cookies & Website Data
  9. Your Rights
  10. Children's Privacy
  11. Changes to This Policy
  12. Grievance Officer & Contact

1 Who We Are

NemiParas Agro Processing LLP ("we", "us", "our", "Company") is a Limited Liability Partnership registered in India, engaged in the processing, packaging and wholesale distribution of spices, pickles, masala pastes and related food products.

Registered Office: Pune, Maharashtra, India
FSSAI License No: 11525996000433
Email: care@nemiparasagro.in
WhatsApp: +91 78230 10085

This Privacy Policy applies to all individuals who visit our website, interact with us via WhatsApp, place orders, or otherwise provide personal information to us in the course of our business operations.

2 Information We Collect

We collect the following categories of personal information:

A. Information you provide directly:

B. Information collected automatically:

C. Information we do NOT collect:

โœ… FSSAI Note: As a food business, we may collect and retain business identity information (FSSAI license, GST number) from wholesale buyers as required under the Food Safety and Standards Act, 2006 for traceability and regulatory compliance purposes.

3 How We Use Your Information

We use the personal information we collect for the following purposes:

โš ๏ธ We do not use your personal data for automated profiling, third-party advertising, or selling your data to any external party.

4 FSSAI Compliance & Food Safety Data

As a licensed Food Business Operator, NemiParas Agro Processing LLP is required to maintain certain records under the Food Safety and Standards (Licensing and Registration of Food Businesses) Regulations, 2011. These include:

Such records may include your business name, delivery address, and order details. These are retained strictly for food safety and regulatory traceability purposes and are not used for marketing without your consent.

โœ… Traceability Commitment: In the event of a food safety incident or product recall, we may need to contact you using the information provided at the time of purchase. This is a legal obligation under FSSAI regulations and is done solely in the interest of consumer safety.

All our products are manufactured under FSSAI License No. 11525996000433 and comply with the Food Safety and Standards (Food Products Standards and Food Additives) Regulations, 2011 and related FSSAI guidelines.

5 Sharing of Information

We do not sell, rent or trade your personal information. We may share your information only in the following limited circumstances:

All third parties with whom we share data are bound by confidentiality obligations and are not permitted to use your data for any purpose other than the specific service they provide to us.

6 Data Storage & Security

Your personal data is stored securely within India. We implement reasonable physical, electronic, and procedural safeguards to protect your information from unauthorized access, alteration, disclosure or destruction.

โš ๏ธ While we take all reasonable precautions, no method of electronic transmission or storage is 100% secure. We encourage you to contact us immediately at care@nemiparasagro.in if you suspect any unauthorized use of your information.

7 WhatsApp & Digital Ordering Channel

Our primary ordering channel is WhatsApp (+91 78230 10085). When you contact us via WhatsApp:

โœ… We use WhatsApp Business for all trade communications. Your number will never be added to bulk broadcast lists without your explicit consent.

8 Cookies & Website Data

Our website (nemiparasagro.in) is a static informational website. We use minimal tracking:

You may disable cookies in your browser settings at any time without affecting your ability to view our website.

9 Your Rights

Under applicable Indian law including the Information Technology (Amendment) Act, 2008, you have the following rights regarding your personal data:

To exercise any of these rights, please contact us at care@nemiparasagro.in. We will respond within 30 days of receiving your request.

โš ๏ธ Please note: Some data (such as invoice and dispatch records) must be retained for statutory periods under GST law and FSSAI traceability requirements even if you request deletion.

10 Children's Privacy

Our website and services are directed at business customers (B2B) and are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted personal information to us, please contact us immediately at care@nemiparasagro.in and we will delete it promptly.

11 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or FSSAI regulatory updates. When we make changes:

We recommend reviewing this policy periodically. The most current version will always be available on our website.

12 Grievance Officer & Contact

In accordance with the Information Technology Act, 2000 and the IT (Intermediary Guidelines) Rules, 2011, we have designated a Grievance Officer for privacy-related complaints:

Grievance Officer

For any privacy concerns, data requests, or complaints, please contact us through any of the following:

๐Ÿข
Company NemiParas Agro Processing LLP
๐Ÿ“ง
Email (preferred for privacy requests) care@nemiparasagro.in
๐Ÿ’ฌ
WhatsApp +91 78230 10085
๐Ÿ“
Registered Office Pune, Maharashtra, India

We will acknowledge your grievance within 48 hours and resolve it within 30 days of receipt. If you are not satisfied with our response, you may approach the appropriate regulatory authority under Indian law.

โœ… FSSAI Consumer Helpline: For food safety complaints related to our products, you may also contact the FSSAI Consumer Helpline at 1800-11-2100 (toll-free) or visit www.fssai.gov.in.